Posted by: Mare F | February 9, 2017

Thursday chat

First an update on the Red Heart Mixology yarn. I emailed Red Heart about the situation on Friday. I heard back from them yesterday and they are sending me a check for the amount of the skeins involved. The representative explained that 1 knot in a skein was acceptable, but that occasionally skeins with more would slip through inspection. I can’t imagine how the inspection works. Normally they would replace the skeins, but this yarn has been discontinued – not sure if it is the yarn or the color. In any event, I’m quite pleased with the quick response and actions from Red Heart.

Now, the other bulky yarn that I’ve used and really enjoyed is Deborah Norville Serenity Chunky yarns in Chocolate and Cream.

chocolate

This is a delightfully soft yarn that worked up nicely as a 2 stranded afghan. I had no trouble with splitting and I don’t believe that I found a single knot in any of the skeins that I used. I didn’t think that  $3.99 regular price for 109 yds was unreasonable either. I’m looking forward to working up some ponchos with it next. Have to do it while the weather is cool! Do you have a favorite bulky yarn?

Advertisements

Responses

  1. I am so happy to hear that you had such a positive result when you contacted them about the knot situation. I am happy to hear you followed through with it.

    • Thank you. I was quite pleased also. There wasn’t any question that I wouldn’t contact them. I’m a firm believer in “they can’t fix it if they don’t know that it’s broken.”


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Categories

%d bloggers like this: